Monarch orders streamlining medical exemption procedures
June 2nd, 2009
His Majesty King Abdullah directed the government on Sunday to take immediate action to streamline measures for citizens who are not covered by any health insurance and who seek assistance from the Health Ministry’s Department of Patients Affairs.
The King’s directives followed an incognito visit he made on Wednesday to the department, which helps cover medical fees, mainly for operations, of citizens not covered by any health insurance scheme, to check on the quality of services offered to beneficiaries and would-be beneficiaries.
Directing the government to improve the quality of services offered to citizens and streamline related measures, King Abdullah also gave instructions that the exempted period of medical services granted for non-insured patients with cancer be extended to one year in lieu of three months.
Patients who suffer from chronic diseases, such as heart diseases, arterial hypertension and diabetes, will also benefit from the one-year exemption period, while the extension will reach six months instead of three for other patients, upon the King’s directives.
The King also ordered concerned authorities to build a fully integrated facility to handle petitions from this category of patients in the vicinity of the
.
The new premises are meant to ensure the availability of all facilities and streamlined procedures for patients.
The Monarch also passed directives to the government, the
and the Jordan Armed Forces to draw up a full-fledged strategy on medical exemptions to ensure simplified and streamlined procedures that would alleviate people’s suffering when applying for assistance.
During his undercover visit last week, the King listened first hand to citizens’ remarks on the current procedures as he mingled and talked to some of them while they were filling in their application forms.